Mantra OM

Privacy statement

Valid from 1 January 2021

Ask Retreat Center (“us”, “we” or “our”) is responsible for the website https://www.askyoga.com/ (“the service”).

This privacy statement describes how we collect, use and pass on personal information in connection with the use of our service, and the choices you have in connection with this information. We only use the information to operate and improve our service.

By using our service, you accept our collection and use of information in accordance with our rules.

Definitions

Service

The service is the website https://www.askyoga.com/ which is operated by Ask Retreat Center.

Personal information

Personal information is information about a living person that can be identified on the basis of this information.

Information about the use of our service

We do not automatically register information about the use of our service.

Responsible for the information

The person responsible for the information means the legal person/organization that determines the purpose of the collection of information and how the information is processed. The person responsible for Ask Retreat Center for the processing of your personal information is Bjarke Jørgensen – email: bjarke@askyoga.com.

Processors of the information (or service providers)

Other processors of the information (or service provider) mean any legal person/organization that processes the information on behalf of the person responsible for the information. We may use other service providers to process the information more efficiently.

User

User means any living person who uses our service and is the starting point for personal information.

What types of information are collected?

Personal information

When you use our service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you (“Personal Information”). Personally, identifiable information may include the following:

  • Email address
  • First and last name
  • Telephone number
  • Street address and number, postal code and place.
Use of information

Ask Retreat Center uses the information collected for various purposes:

  • To maintain our service.
  • To enable you to participate in interactive offers when you choose to do so.
  • In order to detect, avoid and address technical issues
The legal background for the processing of personal data according to the General Data Protection Regulation (GDPR)

As a resident of the EEA (European Economic Area = EU + EFTA), the EU regulation GDPR forms the legal basis for privacy. In Norway, the regulations have been adopted as the Personal Data Processing Act (Personal Data Act), the latest amendment passed on 20 December 2018.

This Act is the framework for how Ask Retreat Center can legally collect and use personal information described in this privacy statement based on the context in which the information is collected.

Ask Retreat Center may process your personal information because:

  • We must draw up a contract with you
  • You have given your consent to it
  • The processing is in our legal interest and does not exceed your rights
  • To be able to process orders and payments
  • To live up to the law
Storage of information

Ask Retreat Center will only store your personal information for as long as is necessary for the purposes described in this privacy statement. We retain and use your personal information to the extent necessary for us to fulfill our legal obligations (for example, whether we must retain your information in order to comply with relevant laws), resolve disputes and pursue our binding agreements.

Transfer of information

Your information, including personal information, may be transferred to and maintained on computers located outside the EEA.

Ask Retreat Center will do everything possible to ensure that your information is processed securely and in accordance with this privacy statement. We will never transfer your information to an organization or country unless there are adequate control procedures and security for the processing of your personal and other information.

Dissemination of information for law enforcement

Under certain circumstances, Ask Retreat Center may be required to disclose your personal information by order of public authorities (for example, a court or a government office).

Statutory order

Ask Retreat Center may disseminate your personal information if we in good faith believe it is necessary to:

  • Follow a legal obligation
  • To protect and defend our rights or property
  • To avoid or investigate possible abuse in connection with the service
  • To protect the safety of users of the service or the public
  • Protecting against legal liability
No transfer of information for other purposes

Under no circumstances will Ask Retreat Center transfer or sell your personal information to anyone else, either for commercial or other purposes.

Data security

Securing your personal information is important to us, but keep in mind that no communication via the internet or by electronic storage is 100% secure. While we strive to use reputable methods to protect your personal information, we cannot guarantee complete security.

Your rights under the GDPR and the Personal Data Act

As a resident of the EEA area, you have certain rights to the protection of your information. Ask Retreat Center does what we can to enable you to correct, add, remove or limit the use of your personal information. If you want to know what personal information we hold about you, or if you want to be deleted from our systems, just contact us at: bjarke@askyoga.com.

Service Providers

We may hire third party companies and persons (service providers) to assist us with our service, perform service or help us analyze how our service is used.

These third party companies / individuals only have access to your personal information to perform these services for us. They are obliged not to disclose or use the information for any other purpose.

Analysis

We may use third party service providers to monitor and analyze the use of our service.

Google Analytics

Google Analytics is a web analytics service provided by Google. Google uses the data collected to track and report traffic to our service. This data is shared with other Google services. Google may use the data collected to personalize ads in its own advertising system.

You have the option to remove this usage by installing the Google Analytics opt-out browser add-on. This prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing visitor activity information with Google Analytics.

To learn more about Google’s privacy practices, please visit: https://policies.google.com/privacy?hl=en

Payments

We offer payment for products in our service. For that purpose, we use third-party services to process payments.

We do not store or collect your debit card details. This type of information is sent directly to our third-party payment services. Your use of your personal information is subject to their privacy policy. These payment services follow the standards set by the PCI-DSS, which are headed by the PCI Security Standards Council. This advice is one created as a joint council of payment services such as VISA, MasterCard, American Express and Discover. The requirements of PCI-DSS help in secure processing of payment information.

The payment services we use are:

Stripe

You can read about their privacy rules at https://stripe.com/us/privacy

Privacy and children

Our service is not aimed at persons under 18 years of age (“children”).

We do not knowingly and intentionally collect personally identifiable information about persons under 18 years of age. If you are a parent or guardian and find out that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information about children without parental consent, we will remove such information from our servers.

Changes to the privacy statement

We may from time to time update our privacy statement. We will then post the amended statement on this website with a new date at the top of the page.

We recommend that you regularly review our privacy statement to detect any changes. Changes will take effect from the time they are posted on this website.

Contact us

If you have questions about our privacy statement, you are welcome to contact us by email: bjarke@askyoga.com